Privacy Policy

Introduction

Oakwood Lavatories LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services, including SMS/MMS communications.

Information We Collect

We collect information you provide directly to us, including when you submit forms, request quotes, book rentals, opt into SMS/MMS messages, or contact us. This may include:

• Name
• Email address
• Phone number
• Event date, venue, and location details
• Booking and rental information you voluntarily provide
• Communication preferences

We may also automatically collect certain technical data when you visit our website, including IP address, device type, browser type, referring URLs, and website interaction logs.

How We Use Your Information

We use your information to:

• Provide restroom trailer rental, delivery, and related services
• Respond to quote requests and booking inquiries
• Send booking confirmations, delivery reminders, and service-related communications
• Share updates regarding our rental units, availability, or service offerings
• Improve our website and customer experience
• Process payments and rental documentation when applicable
• Maintain legal, contractual, and regulatory compliance

If you opt into SMS/MMS updates, we use your contact information to send messages as described in the SMS Terms of Service.

SMS/MMS Privacy & Consent

When you opt in to receive text messages from Oakwood Lavatories LLC, you consent to receive automated SMS/MMS messages related to booking confirmations, delivery and pickup reminders, quote follow-ups, and service communications. Message frequency may vary.

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

You must be 18 years or older and have permission to enroll the mobile number provided. Consent is not required to obtain services.

How We Share Information

We do not sell your personal information.

We may share your information with:

• Service providers assisting with website hosting, communication systems, analytics, or payment processing
• Delivery and logistics partners involved in fulfilling your rental
• Governmental or regulatory agencies when legally required
• SMS/MMS providers for message delivery

All information sharing is conducted under confidentiality obligations and strictly for operational, contractual, or legal purposes.

Cookies and Tracking

Our site may use cookies, tracking pixels, and similar technologies to analyze traffic, personalize your experience, and improve performance. You can manage cookie preferences through your browser settings.

Data Security

We implement administrative, technical, and physical safeguards to protect your data. While we strive to keep your information secure, no system is completely immune to unauthorized access.

Your Rights

Depending on your location, you may have the right to:

• Access the information we have about you
• Request corrections
• Request deletion of certain data
• Opt out of SMS messages at any time
• Change communication preferences

To make a request, contact us at [email protected] or (706) 889-6858.

Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices or content of those sites.

Children’s Privacy

Our services are intended for adults. We do not knowingly collect data from children under 13.

Changes to This Policy

We may update this Privacy Policy at any time. Your continued use of our website or services means you accept the updated terms.